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| Send mail to webmaster@chinamarket.com
with questions or comments about this web site. Copyright © 1999 ChinaMarket.Com Last modified: August 26, 2000 |
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Frequently
Asked Questions
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Yes, you do need our service even if there are lots of databases available on the internet, the reasons are: (1) All databases are just collection of information, they are not specially made for your needs, you have to spend a lot of time to get the real information you want, and you also need to filter the out-dated and incorrect information by yourself, which will cost you even more time and money. (2) Due to the language problem, it is almost impossible for you to contact every company and it is also unrealistic to expect every company will reply you on time, which may be a big loss for your company because you may loss a good business partner just because of language problem. By using our service, all you need to do is tell us your requirements and we will search all available resources and filter it, and we will contact them individually to get their latest information and send the details to you by using your language. According to the statistical data, there are about 6 million Chinese people are using internet, which is only about 0.5% of total population in China, and most of them are students, teacher, etc. and about half of them are only for entertainment purpose, not for business, even their purpose is for business, most of them do not speak English. So Business Bulletin Board Systems sometimes work, but most of time they do not work, are you really want to wait for the few-possibility responses from BBS when your customers are waiting for you? I already have good suppliers or customers in China, why should I need your help? The world is always changing rapidly. The best partner of today does not mean the best partner of tomorrow, you should always keep your eyes and ears open in your target market and keep your profit the maximum and your risk the minimum. Is your service charge refundable if I am not satisfied with your service? Yes, for agent service, if you are not satisfied with our service and if you can give detailed reasons, the charge will be fully or partially refundable that will be specified in our agent service agreement. For other services, we are not able to refund your payment. I want to get discount for your service charge, is it possible? Normally, we do not give discount because our rate should be very low and we think it is reasonable rate and it worth you to pay it. If you think you are eligible to get discount, please contact us. How should I pay you if I want your service? You can pay us by credit card on-line
through the secure credit card payment system ( all
you card information will be encrypted and processed by using 1024-bit
RSA and 56-bit DES encryption technologies invoked from a Secure Sockets
Layer (SSL) browser to provide the strongest encryption legally You can also pay by check, TT ( telegraphic transfer ), wired transfer, DD ( drawn draft ). Please contact us for details. Sure, currently we are accepting Visa, MasterCard, American Express and Discover Cards. More cards will be accepted soon. Is the information you supplied the newest? Yes, for paid service, after we found the information you need, we will contact your potential customers or suppliers directly and make sure that they are the right partners you are looking for. However, we are not able to guarantee that they will reply your request immediately because of language or other problems, this is why you need our agent service. I want ChinaMarket.Com be our agent in China, what is your charge for this service? The charge for agent service normally consists of two parts, fixed rate (annual fee) and commission. Fixed rate is the minimum quantity you need to pay for agent service, and commission will be a percentage of the volume of transaction and the percentage will be depending on the business volume . Please contact us for more details. Service Preview ( Expedite Service Preview and Normal Service Preview ) is a preview of Company Locating Service. To get the company contact details, you need to order our company locating service. because we will charge 10 USD for each company details for your special products, you have to know the number of companies we have found for you so that you will not be overcharged when you place the formal order. Who should use ChinaMarket.Com's service? Our mission is to help small and medium-sized foreign companies to do business with Chinese companies. Our service is suitable for you if your company are: (1) involved in niche market, that means your products
are very special and difficult to locate. |